Bestsellers

  • Save 18%Black Maison and Aurora Sara Mini Dress in size XS, showcasing a stylish, fitted design with a sleeveless silhouette.Black Sara Mini Dress by Maison and Aurora, featuring a fitted silhouette and sleeveless design, shown on a model.
    Sara Mini Dress - Black Sale price$55.00 Regular price$67.00
    Color Lavender White Aesthetic Gray +1
  • Save 33%Pink Angel Jumpsuit by Maison and Aurora, featuring a stylish, fitted design with elegant details and a comfortable fit.Pink Angel Jumpsuit by Maison and Aurora, featuring a stylish, flowy design with a fitted waist and elegant shoulder straps.
    Angel Jumpsuit - Pink Sale price$60.00 Regular price$89.00
    Color Black Pink
  • Save 10%Alexa Sports Bra - Black - Maison and AuroraAlexa Sports Bra - Black - Maison and Aurora
    Alexa Sports Bra - Black Sale price$36.00 Regular price$40.00
    Color Black Onyx Nude +2
  • Save 12%Amber Sweatpants - Ivory - Maison and AuroraAmber Sweatpants - Ivory - Maison and Aurora
    Amber Sweatpants - Ivory Sale price$60.00 Regular price$68.00
    Color Ivory Black Brown +2
  • Save 4%Daisy Flare Leggings - Soft Cream - Maison and AuroraDaisy Flare Leggings - Soft Cream - Maison and Aurora
    Daisy Flare Leggings - Soft Cream Sale price$53.00 Regular price$55.00
    Color Black Ice Blue Navy +1
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Privacy policy

Privacy Policy – Maison and Aurora

At Maison and Aurora, we care deeply about your privacy and the protection of your personal information. This Privacy Policy outlines what data we collect, how we use it, who we share it with, and what rights you have as a customer.

This policy applies to your visit to www.maisonandaurora.com and all purchases made through our online store.

 

1. 

What Personal Data Do We Collect and Why?

We only collect and process data for legitimate purposes, such as fulfilling your orders, improving our services, and complying with legal requirements.

 

a) Device Information (collected automatically)

  • Examples: IP address, browser type, time zone, device type, cookie data, page/product views, click behavior

  • Purpose: To display our site correctly, monitor performance, and improve user experience

  • Source: Collected via cookies, logs, tracking tools, and pixels

  • Shared with: Shopify and analytics providers (e.g., Google Analytics)

 

b) Order Information

  • Examples: Full name, billing and shipping address, payment info, email, phone number

  • Purpose: To process your order, ship your items, and contact you when needed

  • Source: Collected during checkout

  • Shared with:

     

    • Shopify – e-commerce platform and data processor

    • Shopify Payments – for processing payments including Klarna

    • Mollie B.V. – payment processor for specific methods (privacy policy)

    • Shipping partners – to deliver your order

    • Customer service & email providers – to support communication

     

 

c) Customer Support Info

  • Examples: Name, email, message content

  • Purpose: To respond to your inquiries and assist with your order

  • Source: Collected via contact form or email

  • Shared with: Internal support team and third-party support tools

2. 

Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

  • Contract performance (e.g., processing a purchase)

  • Legal obligations (e.g., tax compliance)

  • Legitimate interest (e.g., service improvement)

  • Consent (e.g., for marketing or non-essential cookies)

3.

Sharing Personal Information

We only share personal data with third parties when necessary to deliver our services or to comply with legal requirements. All partners are GDPR-compliant and bound by data processing agreements.

 

4. 

Data Retention

We do not keep personal data longer than necessary unless legally required.

 

  • Order information: 7 years (for accounting purposes)

  • Customer communication: Max. 2 years

  • Cookies: See our [Cookie Policy]

 

5. 

Cookies

Maison and Aurora uses cookies and similar technologies to improve functionality, analyze behavior, and deliver personalized content and ads.

 

Types of cookies we use:

  • Functional cookies – to enable essential features like cart storage and login

  • Analytics cookies – to understand site usage (e.g., page views, clicks)

  • Marketing cookies – for showing relevant ads, set by third-party providers

 

Managing cookies:

You can accept or reject cookies via the banner shown on your first visit. You can also change your preferences any time via browser settings or the cookie settings at the bottom of our site.

6. 

Your Rights (GDPR)

As a user, you have the right to:

 

  • Access your data

  • Correct inaccurate data

  • Request deletion (when legally allowed)

  • Restrict processing

  • Data portability

  • Object to processing

  • File a complaint with a data authority

 

To exercise your rights, contact us at support@maisonandaurora.com. We respond within 12–24 hours.

 

7. 

Security

We take data protection seriously and use appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access. Payment info is processed securely through certified providers like Shopify Payments and Mollie.

 

8. 

International Data Transfers

Since we use Shopify (headquartered in Canada), your data may be processed outside the EU/EEA. Shopify complies with the GDPR through the use of Standard Contractual Clauses (SCCs).

More info: https://www.shopify.com/legal/privacy

 

9. 

Changes to This Policy

We reserve the right to update this Privacy Policy as needed. The latest version will always be available on our site. For major changes, we will notify you accordingly.

10. 

Contact

For privacy-related questions, please contact:


Maison and Aurora

📧 Email: support@maisonandaurora.com

 

Maison and Aurora is registered in the Netherlands.

Maison and Aurora
KvK: 83147926| BTW: NL003781922B75

Wilgenoord 66 Bodegraven
📧 support@maisonandaurora.com