Yes – you’ll receive a tracking link via email once your order is shipped.

Didn’t receive one? Just contact us and we’ll resend it.

If your order hasn’t been processed yet, we’ll do our best to make changes.

Please contact us as soon as possible at support@maisonandaurora.com

We ship from our international warehouse, with tracked delivery to Australia.

Average delivery time is 7–14 business days, depending on your location.

You can easily register a return through our returns page on the website.

Once your request has been submitted, we will process it as quickly as possible and send you further instructions by email.

For questions, contact: support@maisonandaurora.com

Yes! Our leggings and shorts are made with premium, high-stretch fabrics that provide full coverage and zero transparency – no matter the movement.

Please check your spam or junk folder.

If you still haven’t received it, contact us at support@maisonandaurora.com and we’ll resend it.

Delivery typically takes 7–14 business days, depending on your location in Australia.

Remote areas may take slightly longer.

You can track your order using the tracking number you received by email from us. Use it on the tracking page on our website to see where your package is.

If you wish to cancel or change your order, please contact us as soon as possible via the contact form or send an email to:

📩 support@maisonandaurora.com

If your tracking hasn’t updated for more than 7 business days, please contact us.

We’ll investigate with the carrier and ensure you’re taken care of.

You can easily register your return through our returns page.

Once submitted, we’ll process it and send you further instructions by email.

Yes – simply register your return and choose “exchange”.

We’ll ship your new item once your return is received and processed.

We’re so sorry! Please contact us at support@maisonandaurora.com with your order number and photos, and we’ll resolve it right away.

You’ll receive the return address and instructions after registering your return via the returns page..

Yes! You can return your item within 30 days of receiving your order, as long as it is unworn, unwashed, and in original condition.

You can reach us anytime via our contact form or by emailing support@maisonandaurora.com.

We aim to reply as quickly as possible – typically within 24 hours on business days.

Please check your spam/junk folder, as replies sometimes land there.

Still nothing? Reach out again and we’ll make sure to follow up.